Travel Assistance Support for Older Adults

Helping older adults travel safely and confidently

Growing older doesn't mean giving up the freedom to travel.

Many older adults continue to visit family, attend weddings, relocate closer to loved ones, spend winters in warmer climates, or simply enjoy exploring new places. Sometimes, however, the journey itself becomes more challenging.

Busy airports, long walking distances, flight connections, mobility concerns, or changes in health can make travelling feel more stressful than it once did.

A little extra support can make all the difference.

Travel on your terms

At Portage, we believe the goal isn't to take away a person's independence—it's to help preserve it.

Our travel companions and medical professionals provide assistance where it's needed while encouraging travellers to remain as independent as possible throughout the journey.

Some clients simply appreciate having another person beside them to navigate the airport and manage the logistics. Others require more comprehensive support because of medical or mobility considerations.

Every journey is tailored to the traveller's individual needs.

We help with the details

Depending on the traveller and the journey, we can assist with:

  • Airport navigation and flight connections.

  • Wheelchair assistance and mobility support.

  • Check-in, security, customs, and boarding.

  • Luggage and personal belongings.

  • Medication reminders and hydration.

  • Communication with family throughout the journey.

  • Safe arrival at home, a care facility, or with family members.

For travellers with more complex medical needs, registered nurses, advanced care paramedics, and physician oversight are available when appropriate.

Confidence for travellers—and their families

Many older adults are perfectly capable of travelling but recognize that having an experienced companion can make the experience easier and more enjoyable.

Families often feel the same way.

Knowing that someone is there to assist if plans change, answer questions, or respond to unexpected situations allows everyone to feel more confident about the journey.

Whether it's a visit or a new beginning

We support older adults travelling for many different reasons, including:

  • Visiting children, grandchildren, and friends.

  • Seasonal travel between homes.

  • Relocating closer to family.

  • Moving to an assisted living or retirement community.

  • Returning home after medical treatment.

  • Attending important family events.

  • International travel.

No matter the reason, our goal is the same: helping older adults travel safely, comfortably, and with dignity.

The right level of support

Some travellers only need an experienced companion to help them navigate the journey.

Others require clinical support from a registered nurse or advanced care paramedic.

We'll help determine the appropriate level of assistance and develop a travel plan that's tailored to the traveller's needs.

Because growing older shouldn't mean giving up the opportunity to see family, experience new places, or continue living life on your own terms.